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Place Category: Flight SchoolPlace Tags: Alabama
Absolutely terrible. Original introductory flight was scheduled for April. It’s now July. After they cancelled on me this morning FOR THE 10th TIME, I’ve finally given up. 7 times they rescheduled by phone, but 3 times (including this morning), I drove over here (3 hours round trip) for them to tell me there was a scheduling issue. It’s always a scheduling issue or a maintenance issue. They are the most unprofessional business I’ve ever encountered. – Facebook, Username: Jonathan Riffe
I just had my first experience flying a small plane yesterday. The guys over here (Taylor & Nick) were very nice and accommodating. My girlfriend and I went up for a scenic/lesson flight around Kent Island, and it was both thrilling and beautiful. It was also surprisingly simple to get prepared – we were probably in the air ten minutes after parking the car. As it was my first time, I don’t know how Trident compares to their competition, but I definitely had a great experience.- Yelp, Username: Bret s.
Very accommodating due to a screw up with MSC’s previous coordinator. We were able to get our flights in even though it was not the way they normally would do it. Glad to have gotten some flight time in and would do it again. Suggested they add that as a flight option as it was exactly what we were looking for. – Yelp, Username: Matthew L.
I have had the pleasant opportunity of visiting Trident Aircraft twice now. I drive or fly from Manassas Virginia for two reasons… 1) To experience professional instruction and service and 2) To fly the T-34B which is the on the list of some of the most fun you can have with your pants on.
Dealing with the professional and knowledgeable customer service staff makes schedule an introductory lesson a breeze. I’ve dealt with Christy and Peter and they are both very personable and approachable. NEVER had a bad experience with the customer service staff. They are one of the reasons that I continue to give Trident Aircraft my business.
Once I arrived to the office for my lesson, I was greeted by whomever saw me walk through the door. The instructors carry themselves in a highly professional manner and there are obviously knowledgeable over the subject matter which they teach. After a quick and thorough briefing, you’re wheels up and on your way!
I am quite impressed with how the flight school operates and although they are small compared to some others.. they make up for it with the wonderful services they offer to the aviation world. If it wasn’t for them, I wouldn’t really drive the 2 hours to visit the airport. Trident Aircraft has an outstanding, well maintained fleet that would make any pilot’s jaw drop.
Thanks for the unforgettable flight time, Trident! I’ll be seeing you soon!
Facebook, Username: Sam.
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